Privacy Policy

1. Introduction

This Privacy Policy outlines the types of personal information collected by PetBB (‘’the Website’’) and how that information is used and protected. By using the Website, you agree to the collection and use of your personal information as described in this Privacy Policy.

2. Collection of Personal Information

The website may collect certain personal information when you make use of its services. This information may include, but is not limited to, your name, contact information, and payment details. We may also collect information about your pet(s), including their names, breed, age, and any specific requirements they may have.

3. Use of Personal Information

The personal information collected by the Website is used to facilitate pet boarding bookings and related services. This may include, but is not limited to, confirming bookings, communicating with pet owners and pet boarding providers, processing payments, and resolving any issues or disputes that may arise.

4. Protection of Personal Information

The Website takes the privacy and security of your personal information seriously. We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information stored on our systems. However, please note that no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Sharing of Personal Information

The Website may share your personal information with pet boarding providers to facilitate the booking process and ensure a seamless experience. However, we do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent, unless required by law or as necessary to protect our legal rights.

6. Retention of Personal Information

The Website retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize personal information that is no longer needed.

7. Cookies and Tracking Technologies

The Website may use cookies and other tracking technologies to enhance your browsing experience, analyze website usage, and provide personalized content and advertisements. By using the Website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.

8.Changes to the Privacy Policy

The Website may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the Website. Please review this Privacy Policy periodically to stay informed of any updates.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at info@petbb.eu

Terms and Conditions

1. Introduction

By using PetBB ("the Website"), you agree to comply with and be bound by these Terms and Conditions. These Terms and Conditions govern your use of the Website and the services provided through it.

2. Website Use and Services

The Website provides a platform for pet owners to connect with pet boarding providers. The Website facilitates the booking process and provides information about available pet boarding services. The Website does not provide pet boarding services itself but acts as an intermediary between pet owners and pet boarding providers.

3. User Responsibilities

As a user of the Website, you are responsible for ensuring compliance with all applicable local laws and regulations, including those related to pet ownership, pet boarding, and animal welfare. The Website does not assume any responsibility for your compliance with local laws and regulations, and you acknowledge that you are solely responsible for any legal consequences that may arise from your actions or omissions.

4. Booking Process

When booking a pet boarding service through the Website, you agree to provide accurate and complete information about yourself and your pet(s). You acknowledge that any misrepresentation or false information provided may result in cancellation of the booking or refusal of service by the pet boarding provider.

5. Payment and Cancellation

Payment for pet boarding services is processed through the Website's payment system. You agree to pay the total amount specified at the time of booking, including any applicable fees or taxes. Cancellation policies vary between pet boarding providers and are clearly stated on the Website. You are responsible for reviewing and understanding the cancellation policy of each pet boarding provider before making a booking.

6. Limitation of Liability

The Website acts as a platform for connecting pet owners with pet boarding providers and does not assume responsibility for the actions or omissions of either party. The Website does not endorse or guarantee the quality, safety, or suitability of any pet boarding services. You agree that any issues or disputes arising from your use of the Website's services should be resolved directly with the relevant pet boarding provider.

7. Intellectual Property

All content on the Website, including text, graphics, logos, and images, is the property of the Website or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or republish any content from the Website without prior written consent.

8. Amendments to Terms and Conditions

The Website may modify these Terms and Conditions at any time by posting the amended version on the Website. Your continued use of the Website after the posting of such modifications constitutes your acceptance of the updated Terms and Conditions.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Croatia and the European Union. Any disputes arising from these Terms and Conditions or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Croatia.